Shipping

DISPATCH TIMES: All stock is kept on hand and ready to ship within 1-2 business days. Up to 3 business days in peak times. 

AUSTRALIAN ORDERS: We ship with Australia Post.

Express: 1-3 days (after dispatch)

Standard: 3-5 days (after dispatch)

INTERNATIONAL HEEL ORDERS: Your tariffs & duties are now paid at checkout, instead of on arrival into your country for a smoother delivery process and no hidden/surprise fees. 

STANDARD:  Approx 10-15 Business Days for most Countries. Up to 20 Business Days. (after dispatch)

EXPRESS: Approx 7 Business Days Delivery for most Countries. Up to 10 Business Days. (after dispatch)

INTERNATIONAL KNEE PAD ORDERS: We ship with Australia Post.  Your tariffs & duties are now paid at checkout, instead of on arrival into your country for a smoother delivery process and no hidden/surprise fees. 

STANDARD:  Approx 10-15 Business Days for most Countries. Up to 20 Business Days. (after dispatch)

TRACKING: Once your order is fulfilled, you will receive an order confirmation email with a tracking number. If the time has exceeded the guides and the shipping address you entered is correct, contact us at info@polesins.com.au with your Name and Order Number, and we will assist you.